Contact Information

Email Address: [email protected]

Department Fax: 647-3804

Campus mailing address: 1000 Victors Way, Ann Arbor, MI 48108

External mailing address: 1000 Victors Way, Ann Arbor, MI 48108

The chartfields that should be used are:

Account: 414170
Fund: 90000
Department: 688150
Program: 11684
Class: none
Project/Grant: U000682

The Project/Grant balance must be zero at the Fund, Department and Program level before it can be inactivated by the Shared Services Center. Please prepare the necessary journal entries before submitting the inactivation request.

An account is a 6 digit code used to classify the type of revenue and expense that posts to your Chartfields. Accounts on an SOA are separated out by revenues and expenses.

A Shortcode is also a 6 digit code used to identify a group of Chartfields. Shortcodes are fund, department, program, project/grant and class specific. In the Legacy system, this was called your account.

Generally, new Project/Grants will be available in the Chartfield converter within 2 days after the completed request is received by Financial Operations. The Requester and Single Administrative Point of Contact (SAPOC) will receive an email message from Financial Operations when the Project/Grant is open and available for use. The information should be available in the Chartfield converter on the day after the email is received.

Renovations less than $50,000 are permitted in funds 10000 and 40000 and fund 30000 if it meets donor intent. For renovations greater than $50,000, the project/grant will have to be set up in the Construction Fund 80000 to be capitalized. Please contact the Customer Service email group for assistance.

A construction renovation project is considered capital or depreciable when the total costs are equal to or greater than $50,000 per building. At this point the project should be in fund 80000.

Send a project/grant request to Financial Operations - Plant fund to get a new project/grant established to record the revenue and expenses associated to the project.

University equipment is defined as a item purchased for at least $5,000 and a useful life of at least 2 years. It should be recorded at account code 614000 to be included in the asset management system.

True, quasi restricted, and quasi permanent endowments must all distribute to fund 30000, because the purpose is donor-directed. Quasi unrestricted endowments must distribute to an unrestricted fund, i.e. designated or auxiliary. These funds may not distribute to fund 30000 because unrestricted funds cannot be commingled with funds restricted by donor intent.

There are four types of quasi-endowments.

Quasi restricted endowments are the most common and are created using gift money or unspent distributions from true or quasi restricted endowments and must adhere to the donor-directed restrictions placed on the funds.

Quasi permanents are created when, as a condition of the donor agreement, the University must match the donors gift and the principal may never be withdrawn.

Quasi unrestricted endowments are created using unrestricted sources such as designated or auxiliary funds.

Quasi specific funds are one of the three types of funds above, but established with specific restrictions regarding the investment of the fund. For example, a donor may establish a quasi endowment, but require their gift only be invested in high grade government bonds. Quasi specifics are not a part of the endowment pool, and distributions are made on an individual basis.

Please fill out the Quasi-Endowment Withdrawal Request Form found on this website and send it in to [email protected]. Withdrawal requests will be analyzed to ensure the funds have been invested for the minimum 5 years required by University Policy. Withdrawals are processed 4 times per year on the first day of each quarter (July 1st, October 1st, January 1st and April 1st). Requests for withdrawal must abide by the minimum advance notice in Standard Practice Guide 501.11: University Investments and Endowment Funds to allow the Investment Office time to determine what assets will need to be sold to make the funds available.

Possibly. If the donor documentation contains language that allows for reinvestment, then it is allowable. If the donor documentation does not contain the needed language, then we recommend that you have a development officer contact the donor(s) to receive their written approval, otherwise, reinvestments will need to be made into a Quasi-Endowment.

An example of the Standard Reinvestment Language is:

"Any surplus distributions from the Fund during any period may be accumulated for later use for the above purposes or may be added to the principal of the fund at the University's discretion."

Formal documentation will be required to open any True Endowment. This documentation may include one or more of the following:

• Formal gift agreement
• Soliciation letter states that the funds will be endowed
• Copy of an executed will requiring that the funds be endowed
• A letter from the donor stating that the funds will be endowed

Please note that specific language is necessary to allow the newly established fund to be treated as part of the University Pooled Endowment. Two examples of the appropriate phrasing are listed below:

"The Fund constitutes a gift for endowment, and distributions will be made in accordance with the University's then existing endowment distribution policy."

Effective July 1, 2010, the Board of Regents approved a change to the University's endowment spending rate policy which slowly lowered the rate from 5% to 4.5% over the next few years while holding the dollar amount of the distribution level until such time as the rate equals 4.5%.

In June 2006, the Board of Regents approved a change to the University's endowment spending rate policy and extended the moving average period from 12 quarters to 28 quarters, with implementation to be phased in over the next three years.

In 1995, the Regents approved a policy that called for distributions to be made at an annual rate of 5.0% of the 1 quarter lagged, 12 quarter moving average market value of fund shares, provided that distributions do not exceed 5.3% of current market.

True and quasi endowments are classed as closely as possible to meet donor intent. Distributions should also be classed to meet donor intent. Occasionally, a donor will establish a new true or quasi endowment which can be used for multiple purposes. In this situation, it would be appropriate for the department to open multiple Shortcodes for their distribution Chartfields to allow expenses to be classed according to their uses (which meet donor intent). It is possible for one distribution Chartfield to have multiple Shortcodes associated with it, depending on how the donor restricted the funds.

The minimum to open a true endowment is $25,000.

The minimum amount to establish a quasi endowment is $50,000 if departmentally directed, or $25,000 from external funds if donor directed.

If a gift is placed erroneously into a true or quasi endowment, a Gift Transfer Request Form should be completed and submitted to your Gift Administration representative along with all necessary supporting documentation.

Book value is the sum of all gifts and reinvestments into the true or quasi endowment. Market value is the current value of the fund. Market value is calculated by multiplying the number of shares that the true or quasi endowment owns in the endowment pool by the then current share rate. In other words, book value is a historical number based upon what has been invested, and market value is what that investment is now worth.

If the department receives a check for an outstanding invoice, the check should be deposited per SPG 501.03 Cash Management Policy immediately to the SSC Accounts Receivable Chartfields (Account 615560 Fund 99500 Department 000500 Program 90050) noting the invoice number and any other relevant information.  An email should be sent to [email protected].  Please reference invoice number in email.  If a cash receipt is processed to the Chartfield that the invoice was generated for, the revenue will be overstated in the Chartfield combination and the invoice will remain outstanding.  This will result in customer statements still going to the customer and the department still seeing the invoice outstanding on the Statement of Receivables.

When an invoice is entered into the Accounts Receivable system, the originating department receives revenue immediately via an Accounts Receivable entry (BI Journal) to their Chartfields. This does not mean the invoice has been paid. When the AR invoice is processed in the system it will appear on your monthly Statement of Receivable (SOR) Report as an outstanding invoice. As payments are received they will be noted on your SOR and, when paid in full, the invoice will drop off the SOR. The monthly Aging Report will also show open receivables and the number of days the invoice has been outstanding. Although Accounts Receivable holds the outstanding invoice, the department is ultimately responsible if the invoice goes unpaid.

In order for Accounts Receivables to effectively collect on the balances invoiced to customer and initiated by the unit, we would appreciate being updated on any pertinent demographical information regarding the customers being billed. Email addresses, Accounts Payable contacts, telephone numbers and change of names or addresses are all resources that are needed to enhance collection efforts.  Updated information can be emailed to [email protected].

MyLINC currently has an online class titled "Statement of Receivables Report Field Description" that will provide instruction on how to read a Statement of Receivables (SOR) Report. You can also just view the pdf file on this SOR link. If there are questions after the class has been completed, please feel free to contact Accounts Receivable at the Shared Services Center, (734) 615-2000.

Once an invoice becomes 120 days past due, Collection Agency Assignment emails are generated and sent to the departments. These emails suggest sending the invoice to an external collection agency for hopes of collection. The department will be responsible for any fees that are generated by the Collection Agency. The other option at this point, is for the department to provide Chartfields to write off the invoice balance if they would like collection efforts ceased.

If the department has contact with a customer in regards to outstanding invoices, this communication will enhance overall collection efforts.  The SSC collector should be notified of the update so that the information can be recorded in the Accounts Receivable system to minimize duplicate efforts.  The SSC collector can be given this information by emailing [email protected].  Please reference the customer number and invoice number if known.

General Invoices are processed by SSC Accounts Receivable.  The invoice(s) are loaded in M-Pathways and the customer receives a copy of the invoice via mail, email or the invoice is submitted to the customers online system.  The images of the invoices are available in imaging under the invoice number.  The unit will receive an email from Pathways when the invoice is processed listed the invoice number.  The invoice is available in imaging when the email is sent to the unit.  The email will go to the email group or unique name listed on the billing template.

The collection process begins once an invoice is past due. Invoice payments are due 30 days after the invoice has been processed. Once the invoice is past due, the customer will begin to receive Accounts Receivable Customer Statements indicating the invoice is past due. The customer statements are sent out to the customer monthly. An SSC Accounts Receivable collector will begin reaching out via phone/email with the customer once the invoice is between 30 and 60 days past due. The statements continue to be sent to the customer until the customer’s balance is $0.00. At any time, a unit can contact SSC Accounts Receivable to inquire about the collection actions taken. SSC Accounts Receivable Collectors can be emailed at [email protected]. Please reference the invoice number or customer you are inquiring about in the email.

If the department deposits a check for an outstanding receivable, an email should be sent to [email protected].  Please reference invoice number in email.  SSC Accounts Receivable will work with the unit to process a journal entry to move the funds appropriately.

Yes. Multiple journals can be submitted through one data file. A new journal will be created for each valid Header ('H') row with subsequent valid Line ('L') rows beneath it. Do not skip any rows between the last line of the previous journal and the header row for the next. A blank line tells the program to stop writing the file information to the data file.

No. Unique Journal ID numbers are highly recommended for internal controls and system audit trails.

You don't have to, but if the journal is hitting Sponsored Program Chartfields it will be easier to spot that the support is for the journal that was previously loaded.

Journal support should be sent electronically to [email protected], if possible. If hard-copy support is to be submitted send it to Sponsored Projects, Attn: Journal Support, 5020 Wolverine Tower, 1287. If you are sending hard-copy support, please note that the support will be coming via campus mail in the body of the email. Any journal impacting a Sponsored Research Project Grant requires supporting documentation and will not begin the Financial Operations approval process until the support has been received.

In the new template, it should be entered in a date format such as MM/DD/CCYY. The 'MM' represents a two digit month (i.e. '06' for June). The 'DD' represents a two digit day of the month (i.e. '09' for the ninth day). The 'CCYY' represents the year (i.e. '2006'). For this example, the completed field would be represented as '06/09/2006'.

The General Fund receives revenue from State of Michigan appropriations and student tuition and fees. Therefore, the transferring of funds in and out of general fund is not allowed. Instead of transferring funding, expenses should be transferred between the funds. If you need assistance with this, please contact the Shared Services Center.

Financial Operations will monitor and correct the following types of errors:

• Invalid Chartfield combinations
• Transfer which did not use appropriate transfer Accounts
• Inappropriate use of Class Codes
• Inappropriate use of equipment Accounts
• Use of a restricted Account when inappropriate

Departments should monitor and correct the following types of errors:

• Transactions recorded at a wrong Account on their SOA
• Transactions recorded on their SOA at an inaccurate Chartfield string
• Transactions recorded at the wrong level of their Chartfield string (i.e. at Fund/Dept./Program when it should be at the Project/Grant level)

How the correction should be made:

• Vouchers, Journals and Cash Receipts - Review source documents and process a Journal Entry to correct the problem. Be sure to contact other involved parties to ensure that the problem will not be corrected twice or continue to occur.
• Service Unit Billings (SUB) - Review Voucher Detail Report and contact the Vendor listed on the report to have them initiate a correction.

Journals received by the cut-off date will be entered unless one of the following situations occurs:

• The Journal contains Sponsored Programs activity and does not provide appropriate documentation for support of the transaction or does not meet the 120 day guideline for late charges
• Journals that do not include complete Chartfield strings, are missing lines or are unbalanced

If an employee feels that they may be submitting a JE which may raise questions or have questions about how to best prepare a JE, please contact the Shared Services Center before it is submitted for processing. It is much easier to make the correct set of entries the first time.

If you are having problems creating the .dat file from the Excel, send the Excel version to your FinOps coordinator and include in the email that you are having trouble. If they are not able to diagnose the problem, they will refer you to the ITS Helpdesk.

The Benefits Recharge Distribution is a monthly fee assessed to University departments to fund retiree benefits and the operating costs of the Benefits Office. Additional BRD information can be found here http://www.finance.umich.edu/finops/reporting/brd.

It is. Some of the past Financial Reports are located in the Consolidated Annual Report area of the Financial Reports section of this website. For anything earlier, please contact the department directly at (734) 764-4284.

The journal ids begin with "BRD" and hit account 597750. The BRD assessment is assessed to the same set of chartfields as were found on the Actuals ledger, except that the account used for the BRD assessment is 597750.

For those departments that pay awards or bonuses and would like the individual to receive a specific amount of net pay, use the PeoplePay web tool to access the "Request or Record Payment of Awards, Prizes, or Gifts" form. PeoplePay can be found at Wolverine Access - University Business. In the "Special Instructions" box on the form indicate that the payment should be grossed-up for taxes. The Gross-Up Calculator provides information about the award/bonus amount that will appear on the department's Gross Pay Register.

The benefits recharge distribution is not restricted to payroll journals. It is based on the balances in the Actuals Ledger for the designated accounts. Any journal done during the month which hits one of the designated accounts will be reflected in the Actuals ledger balance, and thus will be part of the benefits recharge distribution calculation.

An allocation is run in the General Ledger at month end which sums the balances in the ledger for designated accounts. The sum is multiplied by the BRD rate. The result is the BRD assessment. 

To view the current rate and the historical BRD rates since July 1, 2001, see the Historical Rates section on the Benefits Recharge Distribution page.

The Benefits Recharge Distribution is a monthly fee assessed to University departments to fund retiree benefits and the operating costs of the Benefits Office. Additional BRD information can be found here http://www.finance.umich.edu/finops/reporting/brd.

Please see the Benefits Office website chart to assist in calculating the fringe benefit rates. http://www.umich.edu/~benefits/webaz.html

If your department has more than 20 people contact the ITS Help Desk at
(734) 936-7000 or email them at [email protected].

If your department has less than 20 people send a list with names and EMP ID number to [email protected].

The Office of Financial Analysis, Office of Budget and Planning, UHR, and Payroll determine which accounts should be included in the benefit recharge distribution. The list of designated accounts is maintained by Financial Operations in a tree in the financial production database, the UM_ACCT_BRD tree.

Go to the forms section on the University Human Resouces (UHR) website. http://hr.umich.edu/hrris/forms/index.html

The journal ids begin with "BRD" and hit account 597750. The BRD assessment is assessed to the same set of chartfields as were found on the Actuals ledger, except that the account used for the BRD assessment is 597750.

You should contact the Financial Services - Accounting area of Payroll by calling (734) 647-3988.

There are several types of deductions. There are the benefit deductions (medical, dental, vision, etc), convenience deductions (parking, United Way) and court-ordered deductions (Friend of Court, Writ of Garnishment, Tax Levy). For assistance, please contact the Payroll Deductions Section.

Employees with questions about PTO balances or accruals should contact their departmental timekeepers.

For PTO policy questions, contact the Health System Human Resources Office at 
(734) 647-5538.

Department Representatives or timekeepers with questions about PTO for their staff should contact Health System Payroll at (734) 764-3125 - opt 5 and follow the prompts.

Contact the Accounts Payable and Travel Office at (734) 764-8212.

Go to the forms section on the University Human Resouces (UHR) website. http://hr.umich.edu/hrris/forms/index.html

If you have received an award, such as a gift card or cash, the paycheck may be a manual adjustment to reflect the award value in your Form W-2. These paychecks can be identified by the check number which is 9999X. For assistance, please contact the Financial Services - Accounting area of the Payroll Office (734) 647-3988.

Employees who notice any discrepancy on their paychecks should contact their departmental HR respresentative and/or departmental timekeeper

Please see Involuntary Deductions Chart for more information. If you have additional questions, please contact the Payroll Deductions Section.

You should call the department administrator listed in the bottom, right-hand corner of the overpayment letter.

To have your benefit premiums automatically withdrawn from your checking or savings account, complete the Agreement for Preauthorized Benefit Premium Payments form and forward to the Payroll Office. The Payroll Office will withdraw the benefit premiums from the account indicated on the 20th of each month. For more information, please contact the Payroll Deductions Section.

Multiple deductions occur when a regularly, scheduled deduction is missed. This can happen for several reasons: 1) when the eligible compensation does not support the deduction, 2) when a paycheck is not issued, or 3) when the goal amount of the deduction has been reached. For assistance, please contact the Payroll Deductions Section.

Information about nonresident and resident alien status, tax treaties and IRS forms can be found in the Foreign Student, Faculty and Staff section of the Payroll web site.

If you require additional information, please contact the Payroll Tax Section.

The following link will take you to a log in page. You will need to log in to view this material. No MToken is needed.

Click here for PeoplePay FAQ

You may have to amend a previously filed Form 1040 Tax Return if you experienced changes in your Federal taxable income. You may have to amend a previously filed state tax return if you experienced changes in your state taxable income.

The taxability depends on the level of study, undergraduate or graduate, and the dollar amount of the reimbursement. For specifics, please refer to the Tax Implications sections of Standard Practice Guide 201.69.

The taxability depends on the use of the funds. The University, as a withholding agent, is not required to report or withhold on this money unless the recipient is a nonresident alien. The University's Tax Department conducts seminars on this topic and has compiled a document on this subject which you may view by clicking here. 

To assist in calculating your federal, state and local tax withholdings, use the form Calculating Your Taxes. If you need other help with your federal taxes (i.e. where to file tax forms or how to find forms for filing your taxes), the IRS Home Page below is a good starting point.

Resources

• IRS Home Page

You are eligible for extended sick time after completing one full year of employment, provided you are actively at work at the end of the first year.

After termination of employment, you are eligible to be paid for the remaining hours in your vacation balance. Your final vacation payout is made once your department processes your termination paperwork AND all time reports have been received through your last day of work.

If you have received pay for military duty, please contact the Pay / Timekeeping Section for information about the procedure for notifying the Payroll Office.

Information about military duty can also be found in the "Military Reserve Duty Pay Standard Practice Guide". (SPG 201.33)

An employee may use extended sick time for a:

• single disabling incident of illness or injury for more than 10 consecutive working days
• chronic disabling conditions requiring periodic absences from work
• pregnancy, where the staff member's physician has attested to the need for the non-contiguous absences

After you have exhausted your family care balance, additional family care absences can be taken from your vacation balance by using the time reporting code FCV on your time report.

When a death occurs in an staff member's immediate family, the University provides up to 3 days (a maximum of 24 hours) paid time off. The immediate family consists of a staff member's spouse or same-sex domestic partner (with whom the staff member shares living accommodations and expenses); the son, daughter, parent, grandparent, grandchild, brother, sister (or spouse of any of them), of either the staff member or the staff member's spouse/same-sex domestic partner.

If you have questions about using your extended sick time, please contact your supervisor or your departmental HR Representative. A case may be created with Work Connections and you may be contacted by a staff member from Work Connections (734-615-0643).

You are eligible for the following family care hours (SKF) prorated by your percentage of effort:

Non-Exempt Employees 120 hours 
Exempt Employees 120 hours 
Trades Employees 24 hours
IUOE Employees 48 hours
POAM Employees 48 hours

Leave of Absence begins on the first full, unpaid day after the appropriate leave balances are exhausted.

Termination begins the day after the last day worked. However, the vacation/PTO accrual for the month is based on the last day worked.

If you have questions about extended sick time with half pay, please contact the Pay / Timekeeping Section.

Family care time (SKF) is subtracted from your short term sick balance. You are allowed to use family care time to care for an incapacitated, ill, or injured family member; including taking them to preventative medical and dental appointments.  Family care sick pay is also available for employees who are unable to work because they are caring for their newly born, new adopted or newly fostered child.  Staff members may use sick time pay for this purpose only during the year following the child's birth or arrival in the home. 

"Family members" include the staff member's spouse or same-sex domestic partner (with whom the staff member shares living accommodations and expenses); the child, sibling, parent, grandparent, or other related individual whose care is the responsibility of the staff member, spouse, or same-sex domestic partner.

Employees with approval from their supervisor are eligible to use 3.0 hours per week (pro rated based on percentage of effort) for educational time.

Exempt and Non-exempt (non-union) staff members do not accrue vacation while using extended sick time.

Only staff members covered by the following union contracts accrue vacation while using extended sick time.

• AFSCME
• Trades
• IUEO
• Nurses
• POAM

No. Extended sick time is only available for use for the staff member's illness.

If you need to correct a hardcopy time report that has already been submitted, contact your departmental HR representative or departmental timekeeper to discuss the correction process that is used in your department.

Non-exempt, non-bargained-for staff members begin accruing vacation at the rate of 1 day per month when hired. The accrual rate increases to 1.5 days per month after completing 5 years of service and increases again to 2 days per month after completing 8 years of service.

Exempt staff members accrue vacation at the rate of 2 days per month when hired. The rate does not increase.

For additional information about vacation accrual, please contact your departmental Human Resource representative or your departmental timekeeper.

The number of hours that you are eligible to use for Season Days is 32 hours multiplied by your appointment percentage.

Monthly Staff

For monthly-paid staff (pay groups MOR or MPP), vacation/PTO accrual is available on the first of each month.

Biweekly Staff

For biweekly-paid staff (pay group BWC), vacation/PTO accrual is available at the beginning of the pay period which contains the first of the month.

Additional Assistance

For information about your accrual rate, please contact your departmental Human Resource representative or your departmental timekeeper.

For information about when you can use Season Days/hours, please see Section II of Standard Practice Guide 201.26-1: Season Days.

The maximum you can accrue is 24 times your monthly accrual.

For example, if you accrue 16 hours in a month, 24 times 16 is 384. If you accrue 8 hours in a month, 24 times 8 is 192.

If you have questions about your vacation accrual rate and/or sick time balance, please refer to the following SPGs.

Vacation SPG 201.64-0  Section IIA

Sick Time Pay SPG 201.11-0 Sections A-D

If you have received pay for jury duty, documentation must be provided to your supervisor and the days spent on jury duty must be reported on your time report.

The required documentation and reporting information are discussed in Standard Practice Guide 201.29: Jury and Witness Service.

If you have additional questions, contact the Pay / Timekeeping Section.

For more details on qualified reasons for using ESTA sick time, please contact [email protected] or your unit HR representative.  Dearborn and Flint campus employees should contact their local Human Resources Office.
 

Student loans are applied for and administered through the Office of Financial Aid.  For more about student loans, visit Office of Financial Aid's website. 

The following student loans are repaid through the U-M Student Loan Collections Office:

• University Loans
• Perkins Loans
• Health Professions Loans
• Medical School Loans
• Law School Loans
• Emergency Loans

Please note that National Direct Loans are serviced by and and repayment is made through approved agencies of the U.S. Department of Education.

You may contact the Student Loan Collections Office as follows:

Student Loan Collections

1000 Victors Way

Ann Arbor, MI 48108

Phone:  (734) 764-9281

Toll Free:  (800) 456-0706

Fax: (734) 647-3804

Email:  [email protected]

You may contact the Student Financial Operations Office to request a refund.

The Cashier's Office requires two pieces of valid identification. One piece should be your UMID card and the other piece should be either a driver's license of passport. The Cashier's Office needs your UMID number for all transactions processed.

This means that the account balance is a credit balance ... which means that the U of M owes the student money! The credit balance can be left on the account to cover future charges or a refund can be issued.

The U of M does not accept credit cards in payment of student tuition bills.

Student Financial Services requires the student's UMID number for all business transacted in the office along with a valid picture identificaiton. To discuss a student's account, one piece of picture identificaiton (preferably the student's MCard) is required. Teller services requires two pieces of valid identificaiton (preferably the student's MCard and either a valid drivers' license or passport) for most business transactions.

If participating in a non-U-M Payment/Budget Plan, term charges are still due according to the U-M due dates for the term. Failure to meet the U-M's payment due dates will result with a financial hold being applied to the student's account as well as the assessment of late payment fees.

Sponsored students are those students that are registered and require the University of Michigan (U-M) to bill an outside sponsor for tuition and fees while they attend the U-M.
Click here for more information.

Yes! The U-M Payment Plan is OPTIONAL. Students do not have to participate in the plan. The U-M Payment Plan allows payment of tuition, miscellaneous fees, room/board, entree plus, and other miscellaneous fees charged to the student's account in 5 installment payments for Fall or Winter terms.

Fall term payments are due monthly June 30 through October 31. 

Winter term payments are due monthly November 30 through March 31.

For additional information, visit the U-M Payment Plan section of the Student Financial Services' website.

Students must provide authorization for Student Financial Services to discuss (verbally via phone/in-person or by email) student account information (eBills, 1098T form, etc.) with others. 

Student Financial Services will communicate only with individuals the student authorizes. 

The Student Business Information Authorization Consent is in addition to any current authorization providing electronic access to student account information.  For additional information on how to provide Student Business Information Authorization Consent to others, please see Parents & Family Authorization.

Monthly student account bills are available electronically in the form of an eBill. Students will receive a monthly email notification sent to their U-M email account when the eBill is ready for viewing/printing. Students access their eBill via the Student Business Page in Wolverine Access. Once on the Student Business Page, select "View Bills" under the Financial Information section.Students may designate up to 4 additional individuals to receive access to each monthly bill. Parents/Family can access the eBills through Wolverine Access as well when the following steps are completed:

• Designate email address for access

Student designates email address to receive access to his/her on-ling student account bill, summary, and 1098T form. Use the following link for more information on this process: (link to "Parent/Family Authorization for Student Account Access").

• Create secure login for email address

The authorized Parent/Family member must create a U-M "Friend" login (secure login for U-M computer system) if he/she does not have a U-M email address. If he/she does have a U-M email address, the U-M email address can be designated by the student in the step above and a "Friend" account would not be needed. Please use the following link to create a "Friend" account if needed:  http://documentation.its.umich.edu/node/305/

• Email notification

Each time a bill is generated, all designated email addresses will receive an email notification that the eBill is available.

• Login to View/Print eBill

The email notification will direct Parent/Family members to Wolverine Access to view/print the eBill using their U-M logon or "Friend" account logon. Once in Wolverine Access, select My Student's Information under Parents & Family, login, select View Bills, and select the month of the bill to be viewed/printed.

Tuition, fees, room and board charges are due for all students (including Medical School students) according to the following schedule:

Spring Term 2024:  April 30, 2024 *

Spring/Summer Term 2024:  April 30, 2024 *

Summer Term 2024  June 30, 2024 *

Fall Term 2024:  August 31, 2024 *

Winter Term 2025:  January 31, 2025 *

     *All due dates are subject to change.

Your official tuition assessment occurs at registration. For Information on current tuition and fee rates, please visit the Office of the Registrar's Tuition and Fees web page.

Please note:  Due to COVID-19 or similar exigent circumstances, 2023-2024 tuition and fees apply regardless of the method of instruction, including in the event instruction occurs remotely or in alternative formats for any part of the academic year.

Consistent with current practice, students (and authorized Parent/Family) will receive an e-mail that the eBill/invoice is ready for viewing in Wolverine Access approximately three weeks before payment is due. 
The amount due will be updated on Wolverine Access through the due date (in real time) to reflect changes that take place during this time. 
Changes made after the due date will be reflected in the next months' eBill/invoice. 
Tuition and fee charges will appear on the bill if the student is registered for at least one course prior to the generation of the bill. 
Students who enroll, or increase enrollment, after the term bills have been generated will have tuition and fee charges calculated the night of enrollment and these charges will be applied to their student account. The charges will not be billed, however, until the next billing cycle.

Tuition rates are established each summer for the upcoming academic year, as approved by The Regents of the University of Michigan. Visit the Registrar's website for a complete list of tuition and fees.

Please note:  Due to COVID-19 or similar exigent circumstances, 2020-21 tuition and fees apply regardless of the method of instruction, including in the event instruction occurs remotely or in alternative formats for any part of the academic year.

Student bills include tuition, fees, and costs for residential housing (room and board).

Check out our payment options webpage for details and instructions.
Not sure which way works best for you? Give us a call first at 734-764-9281, or send us an email at [email protected]!

Student Loan Collections does not accept credit card payments directly. However, you can pay using a credit card through our billing servicer, ECSI’s website. 

SLC doesn’t accept cash payments directly, but you can pay by cash at your campus’s Cashier’s Office (with the exception of the Dearborn campus - please see below):

• Ann Arbor: SFS Teller Services
• Flint: Cashiers/Student Accounts
• Dearborn: One-Stop
  At the University of Michigan Credit Union (UMCU) in the James C. Renick University Center on Dearborn campus.
  Don’t forget to mention your payment is for Student Loan Collections (SLC)!

When you make a payment to U-M for your loan or debt, make your check, money order, or cashier’s check payable to University of Michigan.
To make sure your payment is processed quickly, include:

• Your name
• Your UMID OR the last four digits of your Social Security Number

If you don’t have a statement from our billing servicer (ECSI), send your payment to:
Student Loan Collections
c/o Student Financial Services
515 E Jefferson
2226 Student Activities Building
Ann Arbor, MI 48109-1316

Please make sure you include the abbreviation of "SLC" on your form of payment as well. This helps us match payments to your account and avoid any delays!

Yes - you can! Our billing servicer, ECSI, makes it easy to pay and schedule payments online, including recurring payments Just log in to home.ecsi.net with your Heartland Key and the school code S5.
Tip: Set a reminder for payments so you never miss one!

Definitely! Call us at (734) 764-9281 and ask for a Collections Counselor. Or, you can email us at [email protected] and we will have your Collection Counselor reach out to you.
We’ll work with you to find a plan you can manage.

Yes. If you want to pay future installments ahead, check the correct box on your statement stub, or write a letter saying your payment is for future installments.
If we get extra payments with no instructions, we'll apply them to your loan as federal rules require.
Tip: If you want to pay down your principal faster, include this note with your payment.

You absolutely can! There’s no penalty for paying your loan early.
Payments go first to any collection costs, late fees, or interest owed, then to your loan principal.
If you’re not sure what’s left after a big payment, reach out for an updated balance.

You can check your account any time online at home.ecsi.net with your Heartland Key (see your billing statement) and school code S5.
If you run into trouble logging in, contact us - we’ll help you out.

Your Heartland Key (called "Account Number") is on your ECSI monthly billing statement. Can’t find it? Just email [email protected] and include your UMID.
Don’t hesitate - we’re happy to look this up for you!

No, these systems do not update your SLC loan/debt records. For needed changes, call Student Loan Collections or use ECSI’s website.
Tip: Updating info in both places keeps everything accurate.

If you owe money on tuition, housing, health insurance, childcare tuition, or other campus fees, and your account is overdue, SLC steps in to help you resolve it.
Here’s what to expect:

• You will get a letter from SLC letting you know your debt has been transferred
• Contact us right away to work on a payment arrangement
• ECSI will send monthly billing statements regardless of any payment arrangement in place
• A $6 late fee is added each month for each category of debt (e.g., housing + tuition = $12/month) until paid

Unresolved debts are eventually sent to a collection agency where agency fees apply and are reported to credit bureaus
So - let us help early before things escalate!

ECSI is U-M’s official billing servicer - they send monthly statements for student loans and past due student account debts. If you get mail from ECSI, it’s for your U-M loan/debt account.

• The Office of Financial Aid handles applications and disbursing your loans onto your student account.
• Student Loan Collections (SLC) manages repayment, including forbearance and deferment options, collections, and billing after your loan is disbursed.

For questions about your financial aid (applying, eligibility, changing aid, disbursement), contact:

• Office of Financial Aid: (734) 763-6600
• Website: www.finaid.umich.edu
• Email: [email protected]

If you’ve borrowed from Perkins, Nursing, Health Profession, or other federal/institutional loan programs, you’re required to complete an exit interview when you graduate, leave U-M, or drop below half-time status. This process is completed online via our billing servicer, ECSI, and you’ll receive an email from ECSI with a link to the exit interview once your separation is processed. An Exit Hold is placed on your account if this requirement is not fulfilled.

Tip: Do this promptly to avoid delays in accessing transcripts or registering for classes!

For questions or assistance, contact Student Loan Collections:

• Phone: (800) 456-0706 or (734) 764-9281
• Email: [email protected]
  We respond by the next business day - no need to worry!

Yes. Starting when your loan is disbursed, U-M and our servicer (ECSI) report federal and institutional student loans to the credit bureaus (it shows up as a “tradeline”).
Missing payments or not submitting deferment forms on time may affect your credit score. Questions about credit reporting? Reach out to our office!

Yes - but only if your overdue debt is sent to an outside collection agency.
Staying in touch with us if you hit a snag can help avoid this!

Almost never. It’s only possible if you can prove “undue hardship” in court. If you’re thinking about this option, chat with a bankruptcy attorney first.

You can download these forms from U-M’s Student Loan Collections “How to Defer or Cancel” webpage.
If you aren’t sure which form you need, reach out to your Student Loan Collections Counselor for help. Not sure who your Counselor is? Give us a call at 734-764-9281, or send us an email at [email protected]. 

No. Keep making payments until you get an official approval/confirmation - this helps you avoid late fees or negative credit reporting.
If you’re worried about timing, call us for updates: 734-764-9281!

You’ll receive a confirmation email once we process your request. Watch your inbox for either your approval or any request for additional information.

Yes, but each loan may require a different form and documentation, depending on the loan type. If you are unsure, please contact our office - we are here to help! 

If your purchase was tangible of nature and under $200.00, you may be eligible to get a petty cash reimbursement.