How to start accepting credit cards

U-M departments who accept credit cards for goods and services are called "merchants." Departments are required to have a merchant (bank) account with the U-M's credit card processor bank, Worldpay.  Any exceptions must be approved by Treasury, Financial Operations and Internal controls.

U-M departments can accept credit cards by methods below as long as credit card transactions go through Worldpay and the merchant and any applicable supplier are PCI compliant:

• Credit card terminal - can process credit cards in-person, by US mail, certain telephone and faxes.  Terminals by default should be Point to Point Encryption (P2Pe).
• e-commerce website - customers purchase items directly through your website. Department does not process credit card transactions online on behalf of customers nor provide customers with U-M equipment (i.e., U-M PC's, laptops, kiosks, tablets, etc.) to process  credit cards on your website.
• PC software - department staff process credit cards using a U-M computer connected to the Internet.
• If taking credit cards over the phone:  https://finance.umich.edu/resource/approved-phones-taking-credit-card-processing

Accepting credit cards requires you to first complete the following before an account may be opened:

• review the University of Michigan Merchant Requirements.
• contact [email protected] to review your processing options and PCI compliance questions.

Merchant contact

U-M Treasury requires a single person from the department to be the merchant contact. The merchant contact is responsible for all activities (training, PCI compliance, etc.) regarding credit card acceptance.  The merchant contact is generally someone who is in management.  Please review Merchant Contact responsibilities