Resources for updating Merchant Account information

Confirmation of the completed update should be received within three to ten business days from approval, depending on request type.

For chartfield related updates, please

• complete the Charftield Change Form for Merchant Accounts
• have the MERCHANT CONTACT submit the form to Shared Services Accounting Customer Service at: [email protected]

For all other updates, please 

• email [email protected] to initiate the change process
• types of changes include changing/replacing: the merchant contact, the processing method, equipment, merchant account name, location details (address & phone number updates), etc. Other types of changes are also possible. If in doubt, please ask us.