*Previously this was done via a form but in the hopes of a simplier and more user friendly approach these updates can be requested via an email to [email protected]
- The Merchant Contact will email a request to [email protected]
- Please list ALL authorized users and their respective Roles whether previously submitted or not. Any previous user not on this current list will be inactivated.
Samples: Please include the first and last name, unique name and the Roles you want the staff member to have
- first name/last name unique name CSR/Reporter
- first name/last name unique name Reporter
- firt name/last name unique name CSR
CSR Role Access:
• access to locating a particular credit card transaction and, if applicable, the ability to refund it.
• refunds are limited to 180 days from date of transaction.
• refunds do require prior appropriate authorization before transacting.
Reporter Role Access:
- Reporter role provides ability to review/download credit card transaction data