Merchant News & Tips of the Month

Merchant News & Tips of the Month

Worldpay (formerly Vantiv)  News and Updates for:

 

Below are links to Tips of the Month and other news/updates.

2018

August - please supply Account codes (which are different than shortcodes)

July - reminder that Vantiv changed its name to Worldpay (see prior Tip, dated 1/16/18)

June - check credentials of person seeking access to credit card device

May - Visa changed its chargeback process (see Visa VCR resources in link below)

VISA VCR - new Visa chargeback process info (Questions? Call 800 585-5313)

April - off-boarding procedures should account for merchant contact role change

March - update clocks on terminals, with Daylight Saving Time change

February -  multifunction fax/printer/copier devices are not PCI compliant

Vantiv Now Worldpay  - Vantiv (UM's credit card bank) changing its name to Worldpay (1/16/18)

January - provide Merchant ID (MID) when contacting us

2017

December - send updated policy doc and change form, if changing merchant contact

November - update clocks on terminals, with Daylight Saving Time change

August - safely secure terminals when not in use

2016

September - verify the identity of those who service/replace credit card terminals

August - Be aware of callers attempting to obtain merchant or terminal info

June - do not accept credit card info via email

May - do not store credit card security codes

February - proper credit card number handling

2015

November - questions directed to merchantservices@umich.edu

October - EMV info

September - fradulent merchant communication

August - authorized users in MPathways FINPROD

July - never accept credit card data electronically from customers

June - credit card data received via a fax

2014

October - CVC or CVV numbers

September- do not store sensitive cardholder data

May - do not process credit card transactions online for a customer

March - maintaining authorized users in MPathways FINPROD

2013

December - caution processing prepaid/gift cards

November - Don't store sensitive cardholder data

April - AMEX charge increase