Resources for updating Merchant Account information


For chartfield related updates, please

For all other updates, please

  • complete the Merchant Account Change Form
  • include the physical signature of the authorized signer on the form
  • if a new merchant contact is being designated, gather updated signatures on pages 19 and 21 of the Merchant Services Policy Document
  • submit the form (and policy document pages, if applicable) to Merchant Services at:


Confirmation of the completed update should be received within three to ten business days, depending on request type.